Frequently Asked Questions
Publish your event for free. The only expense you'll have is a 3% management fee.
We pay the total collected just at the end of the event. If you need the funds from ticket sales before the event takes place, please inquire before creating your event, and we'll explain the options available.
Contact us to register, and we'll publish your first event for you. You can contact us through the contact form on the following link.
Tickets are sent to users in PDF and mobile formats. They contain a QR code for validation through the ticketing.cat web app, ensuring they cannot be duplicated. The app requires no installation for event access control; it's simply managed through the admin user we provide.
Yes, the ticket management platform Ticketing.cat allows the generation of discount codes. This discount can be either a percentage or a specific amount. You can also configure the number of uses and set the start and end dates for the validity of the code.
The cancellation of the event is exclusive decision and responsibility of the Organizer. The Ticketing.cat platform provides the organization with the services and means necessary to process refunds to users.
The ticket management platform Ticketing.cat allows payments through the Redsys network.