Below, we will explain what we do with your data, why we collect it, and what your rights are.

For what purpose do we collect your data?

We do so solely for the purpose of facilitating registration and payment for events. Once these data are registered, we make them available to the organizers to manage specific aspects of each event.

To whom will we transfer your data?

ticketing.cat does not directly manage events; instead, we act as data registrars, and subsequently transfer your data to the event organizers, who are the ones who actually use your data.

What are your rights?

The transfer of your data and the consent you have granted us for its processing grant you a series of rights, which are as follows:

Request access to your personal data.
Request the rectification or deletion of this data.
Request the limitation of its processing.
Object to its processing.

To exercise these rights, you can use any of our contact details that you will find at the bottom of any page of our platform.

1. DATA OF THE CONTROLLER

TICKETING.CAT
Ladeus Web Branding S.L.
VAT: B55252894
Travessia dels Jardins, 17, Office 6, 17310 Lloret de Mar
Email: info@ladeus.com

1.1 Applicable regulations

Our Privacy Policy has been designed in accordance with the General Data Protection Regulation (GDPR) of the EU 2016/679 of the European Parliament and of the Council, and the Spanish legislation on the Protection of Personal Data.

By providing us with your data, you declare that you have read and understood this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The company may modify this Privacy Policy to adapt it to legislative, jurisprudential, or interpretative changes by the Spanish Data Protection Agency. These privacy conditions may be supplemented by the Legal Notice, Cookie Policy, and General Conditions that, if applicable, are collected for certain products or services, if this access involves any special conditions regarding the protection of personal data.

1.2 Data Protection Officer

The company does not have a Data Protection Officer.

2. PURPOSE OF THE PROCESSING OF PERSONAL DATA

The processing of your personal data serves the following purposes:

Service management and registrations:
- To provide you with information related to the products and services offered by our company and detailed on this website.
- To process your registration request with the Organizing Entity of the event upon acceptance of the corresponding form.
- To send you the confirmation of your registration by email, as well as the possibility to verify it through the website.
- To send you communications regarding the event by email.
Commercial and promotional communications (Subject to express consent):
- To send you commercial information, promotions, and updates regarding the services or products of the ticket sales platform and/or the organizing entity, provided that you have given us your explicit consent by ticking the corresponding box.

Control of your preferences: If you agree to receive these communications, the consent provided may be revoked at any time. You can modify your preferences, personalize the type of notifications, or unsubscribe easily and directly within your private user area, or through the website.

2.1 Data Retention Period

We will retain your personal data from the moment you give us your consent until you revoke it or request the limitation of the processing. In these cases, we will keep your data blocked for the legally required periods.

3. LEGITIMATION AND DATA COLLECTED

The authorization for the processing of your data is the express consent granted through a positive and affirmative act (filling out the corresponding form and checking the box indicating that you have read and accepted this Privacy Policy) at the time of providing us with your personal data.

3.1. Consent to process your data

By filling out the forms, checking the box "I have read and accept the Privacy Policy," and clicking to submit the data, or by sending emails to the company through their designated email accounts, the User expressly acknowledges having read and accepted the present privacy policy, and grants their unequivocal and express consent to the processing of their personal data in accordance with the stated purposes.

3.2. Data categories

The requested data pertain to the category of identifying information, such as: Name and Surnames, Postal Address, Telephone, Email Address, ID Number, Gender, Date of Birth, as well as the IP address from which the data collection form is accessed.

4. SECURITY MEASURES

As part of our commitment to ensuring the security and confidentiality of your personal data, we inform you that we have implemented the necessary technical and organizational measures to guarantee the security of your personal data and prevent its alteration, loss, unauthorized access, or processing, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed, in accordance with Article 32 of the GDPR EU 679/2016.

5. DATA TRANSFER

Your data will be transferred in any case to the event organizer for their management in accordance with their Privacy Policy, which you can consult on the organizer's website. No other transfer or international transfers of your data are foreseen, except as authorized by tax, commercial, and telecommunications legislation, as well as in cases where a judicial authority requires it.

6. USER RIGHTS

Any interested party has the right to obtain confirmation as to whether we are processing personal data concerning them or not. Interested individuals have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The Data Controller will cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

According to current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its processing, the right to object to its processing, the right to data portability, and likewise, the right to revoke the consent given.

6.1. How to exercise your rights?

To exercise your rights, you must contact the Controller, requesting the corresponding form for the exercise of the chosen right. Alternatively, you can contact the competent Supervisory Authority to obtain additional information regarding your rights. The contact details for exercising your rights are telephone number 972360400 and email address info@ticketing.cat. Remember to attach a copy of a document that allows us to identify you.

7. CONSENT FOR THE SENDING OF ELECTRONIC COMMUNICATIONS

Likewise, and in accordance with the provisions of Law 34/2002, of June 11, on Information Society Services and Electronic Commerce, by completing the data collection form and checking the corresponding box "I have read and accept the Terms of Use and Privacy Policy", you are granting express consent to receive information related to our Company and/or the event organizer at your email address, telephone, or other electronic means.

8. DATA RECOVERY IN SUBSEQUENT DATA COLLECTION FORMS

Whenever you have expressly authorized it when formalizing registration, and in order to facilitate the completion of subsequent forms on LADEUS, upon entering your identification document number in a new data collection form, your personal data may be displayed on the screen so that you do not have to fill in all this data again each time. If you wish to revoke this authorization at any time, you can request it at info@ladeus.com.

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